| Company Name | Wipro Solutions Ltd |
| Qualification | Any Graduate |
| Experience | 0 - 1 Year |
| Job Location | Bangalore |
| Job Role | Service Desk Administrator |
| Industry Type | IT |
| Salary | Not Mentioned |
| Website | www.onegadgetworld.blogspot.in |
Job Description:
- You should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
- Follow quality / security process defined for the engagement Minimum work experience:0 - 1 Years
Wipro Selection Process:
- Aptitude Test
- Technical Interview
- HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
- Resume