HCL Jobs for 2014 Passout Freshers in Chennai for On 21st August 2015

HCL Jobs for 2014 Passout Freshers in Chennai for On 21st August 2015. HCL Recruitment in Chennai for freshers as Junior Engineer - Product Support position. Any graduate, BE, B.Tech freshers are eligible to attend this drive. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	HCL Technologies Ltd
Qualification	Any Graduate, BE, B.Tech
Experience	0.6 - 3 years
Job Location	Chennai
Job Role	Junior Engineer - Product Support
Industry Type	IT
Salary	Not Mentioned
Website	www.onegadgetworld.com

Job Description:

Assist Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service Assist Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
Trouble shooting for Broadband related issues.
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN.
Checking the exchange line issues / outages / fixing appointment with the technician at UK.

Education:

Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) / candidates with backlogs up to 4 papers can also apply / Diploma holders(10+2+2 only).

Skills:

Highly confident communicators with excellent interactive ability.
Tailors tone and communication style to the customers needs.
Offers clear explanations.
Demonstrable call control skills.
Culturally aware with good intercultural skills.
Crafts appropriate responses to customer objections and uses strategies to repair communication.
Speaks standard business English in a neutral accent with no mother tongue influence
Highly sentient.
Ability to identify and respond appropriately to customers emotions.
A high level of professional integrity with a tendency to do the right thing.
Tenacity in dealing with complex problems.
An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision

Other Benefits Include:

Opportunity of fast track career growth.
International Standard Facilities.
Regular Get together and other cultural programs.
Doorstep Pick-up and Drop available.
Shifts: Rotational Shift / 24*7
Performance Appraisal Once in a year.
Opportunity to do MBA while working with HCL.
Opportunity to do PGDM from IMT Ghaziabad.
Career Progression Programs.
Incentives
Process Allowance
Overtime Allowance

HCL Selection Process:

Aptitude Test

Technical Interview

HR Interview

Document Required (Original and Photocopies):

SSC Marksheet

HSC/Diploma Marksheet

Graduation & Post Graduation all years’ mark sheets

Photo ID proof (Pan Card/ Passport / Driving License / College ID)

2 photographs

Resume

Related Fresher Jobs:

HCL Walkin Details:

Walk-in Date: 21st August 2015

Walkin Time: 10 AM

Interview Venue:

HCL CDC,

100feet road,

Gandhipuram,

Coimbatore.

Landmark: Behind Kalyan Jewellers,100 feet road,Coimbatore.

You can also see: HCL Jobs For Freshers

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