CGI Job Openings for Freshers in Bangalore - Junior programmer. CGI Recruitment in Bangalore for freshers as Junior programmer position. Any Graduate freshers are eligible to apply for this drive. CGI Career Opportunities In India For Freshers. Graduate Jobs In India At Bangalore. Interested and eligible candidates can apply online through the below provided link.
| Company Name | CGI |
| Qualification | Any Graduate |
| Experience | Freshers |
| Job Location | Bangalore |
| Job Role | Junior programmer |
| Industry Type | IT- Software |
| Salary | Not mentioned |
| Website | www.onegadgetworld.blogspot.in |
A Brief about CGI:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.Responsibilities:
- Respond to requests for technical assistance by following prescribed procedures.
- Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software and network-related incidents
- Log all contacts and document all the activities and results accurately and completely within the incident management tool.
- Assign unresolved tickets to the appropriate support team.
- Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
- Identify and escalate tickets requiring urgent attention and action.
- Stay current with system information, changes and updates.
- Adhere to work schedules, attendance and leave policies.
- Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards.
- Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax
- Knowledge of customer service principles and practices, ITIL and ITSM
- Knowledge of IT applications, systems and networks
- Experience in handling technical support for an international organization
- Problem analysis and solving
- Learning, adaptability and attention to detail
- Ability to type
- Tolerance to stress, performance driven and continuously improving
Skills:
- Analytical Thinking
- Communication (Oral/Written)
- Diagnostics & Resolution
- Listening
- Performs Well Under Pressure
- Problem Solving/DecisionMaking
- Service Restoration Mgmt - 1
CGI Selection Process:
- Aptitude Test
- Technical Interview
- HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
- Resume